What to Know Before Hiring a Long-Term Care Provider

What to Know Before Hiring a Long-Term Care Provider

Before making any decisions about long-term care, get as much information as you can about the different kinds of care providers and what to ask them about their sets. The kind of care a person may need depends on many factors, and choosing a provider is not a decision to be made hastily.

1. What are my options for long-term care providers?

Your options for care depend on your medical needs. Will your care be acute, permanent, or long-term? Does it include elder care, in home care, or relocation to a facility? There are four shared types of care sets:

In-home Care

Assisted Living Facilities

Nursing Home Care

Adult Day Health Care Centers

2. How can I pay for long-term care and also save on cost for care sets?

Did you know that few, if any long-term care sets are covered by Medicare or Medicaid? While health care insurance and Medicare may pay if you need skilled care for a short time to retrieve from an illness or injury, with few exceptions, current personal care needs of day-to-day living, and long-term rehab aren’t covered.

Medicaid provides financial assistance for certain short-term health sets and nursing home care for those with low incomes and limited resources. A person must first use up their personal assets before they qualify for Medicaid assistance.

Did you know-Most Americans are unaware of the total, sometimes hidden costs of long-term care. Many falsely assume Medicare will pay for their care. Medicare clearly states that they do not pay for any long-term care sets.

For many, financing healthcare method using other financial options-savings, IRAs and 401-k plans, and other supplies of income, especially if the long-term care you need is non-medical/non-skilled care with daily responsibilities like transportation, heavy lifting, house work, other chores, dressing, bathing, and bathroom use.

3. What licenses and certifications are maintained by the care provider?

Each state issues licenses and regulates care providers, and many state regulations differ. Visit the website for the Department of Health and Human sets in the state for which you’re curious.

Make sure the provider maintains all required licenses, and inquire as to why they choose not to continue licenses that are optional. You can find out what licenses are required or optional by contacting your Department of Health and Human sets.

4. What staffing practices are in place?

Understand the provider’s staffing practices. Ask if the following practices are used in hiring for all care-giving locaiongs:

Verification of specialized licensure or certification, if applicable

Verification of prior employment and references

Criminal background checks (Federal and State)

Skills testing, and continued education

Discuss the experience of management staff and the turnover rate for care-giving locaiongs. When possible, interview residents and other staff members and estimate their satisfaction rates with the care site.

5. How does the long-term care provider implement training and supervision?

Proper staffing, training and supervision are important considerations. Be sure to ask about the training program for care-giving employees. Also ask how new employees learn the provider’s care protocols and at what point in their training are they allowed to work independently and without direct supervision. Clinical supervision of all care-giving activities should be routine and well proven. Ask about frequency of employee performance reviews. What kind of disciplinary practices are used for employees who do not meet the provider’s eligibility standards?

6. How are daily care activities, health improvements and concerns observed and addressed?

A good long-term care provider will keep a daily log of activities and episodes. Maintaining a daily log to document the care provided is one way to make sure medications are taken properly and activities are included in your loved one’s daily care routine.

These days, this course of action is often done with progressive medical software. Ask the provider if they use state of the art monitoring and incident reporting software.

The caregiver will usually log-in comments about mood, energy and appetite. In your conversations with care providers, you should ask if these logs are reviewed by clinical staff personnel and what the provider might do if you have a concern with what you read in the log.

7. How will the care provider address your concerns or complaints?

There should be provided a written complaint/resolution course of action obtainable for your review, with options for mediation and detailed follow-by communication.

Discuss the best avenues of communication and understand management’s availability for addressing immediate concerns.

Learn how they will communicate with you and what they use for a response system. Many assisted living facilities and home health care organizations will be obtainable by a call service for emergencies, and most nursing homes function a nursing stop that can be reached around the clock.

8. What about rates, increases and how to terminate sets?

Before signing an agreement, make sure it states clearly what kind of notice will be given if rates for long-term care are going to change, and how much of an increase can be made at any given time. Learn their policies for terminating and cancelling service.

For home care agencies there is generally a window of time when you can cancel a single visit and not be penalized for the cost. Often there is a required period of notice to terminate sets thoroughly with both in-home and nursing home long term care.

For assisted living facilities there is generally a termination policy if a resident chooses to move in other places.

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