VoIP Vs Landline: Which Is Better for Your Business Telecoms?

What is VoIP?

Put simply, VoIP is a kind of telephony that uses an internet connection instead of a traditional landline. A landline uses coded pulses of electricity to transmit soundwaves over fibre optic cables or copper wire; while VoIP transmits calls by the same cables as an internet connection. Soundwaves are converted into digital data that then travel to the receiver.

The next question business owners are asking is: Which is better for business telecoms, VoIP or landline?

To help you compare business telecoms solutions, we’ve unpacked a few of the pros and cons of VoIP.

The business benefits of VoIP

Easy to set up: a VoIP system only needs a calling device, internet connection, and the VoIP software to work. The setup of this system is straightforward, with little to zero downtime on the company network.

Mobility: VoIP sets are not fixed to a specific location, allowing you to use your mobile phone as an extension of your office phone. This is a major assistance for companies with employees who work remotely.

progressive functionality: VoIP offers more than just voice, with a wide selection of additional features, such as video conferencing.

Cheaper: VoIP calls are considerably cheaper than landline sets and offer free international calls. The installation and maintenance of the hardware and software also come at a lower cost than that of traditional systems.

Scalability: VoIP systems only rely on an internet connection, allowing for an unlimited number of lines.

Streamlined solution: a fixed monthly cost makes financial management easier, and having one supplier for both data and voice provides greater efficiency and linking of technologies.

VoIP’s possible pitfalls

Security: the security of the line is reliant on the level of security of the internet connection. For this reason, VoIP connections are easier to remotely hack than landlines, especially if the network security is not set up to be resilient as it can be.

Internet-dependent: VoIP calling relies on the level of quality and stability of your internet connection. Businesses with high call and internet traffic volumes may experience network issues if their Internet connection is not fast enough or if the strength is out.

Software issues: if an unstable operating system or VoIP is used to great number calls, the quality and reliability can be compromised.

Low-speed connections: businesses without a high

-speed connection or those in more far away areas may not have a appropriate connection speed for high-quality VoIP.

Leave it to the business telecoms experts

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